The Word of the Week: 'Enshittification'
"Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally..."
A few days ago, I stumbled across a link to Cory Doctorow’s Pluralistic blog post about “Tiktok’s enshittification," and I haven’t stopped thinking about it since.
It’s a great piece of writing that helps explain the bait-and-switch platforms play on users and business partners alike. I’ll excerpt a few bits from it, but I really recommend just checking …